Help

At Monkey Adventures, we believe that every journey should be as seamless as it is thrilling. Whether you're marveling at the Big Five on a safari, soaking up the sun on pristine beaches, or exploring the rich cultural heritage of Africa, our mission is to ensure that your experience is nothing short of extraordinary. Our Help Center is designed to assist you with every step of your journey. From planning and booking to navigating your adventure and returning home with unforgettable memories, we're here to provide the support and information you need.

Explore Our Help Pages:

  • Booking and Reservations: Everything you need to know about booking your dream tour.
  • Travel Preparations: Tips and guidelines to help you prepare for your trip.
  • On-Tour Support: Assistance for all your needs while on tour.
  • Post-Tour Inquiries: How to share your experiences and provide feedback.
  • Frequently Asked Questions (FAQs): Quick answers to common questions.
  • Contact Us: Ways to get in touch with our dedicated support team.
Thank you for choosing Monkey Adventures for your African adventure. We are here to make your journey memorable and worry-free!

Mots clés
Safari Van vs. Land Cruiser: Which Vehicle is More Suitable for You
When planning a safari, choosing the right vehicle can greatly enhance your experience. Two popular options are the Safari Van and the Land Cruiser. While both offer open pop-up roofs for uninterrupted game viewing and seating for seven passengers (six window seats in the back and one next to the driver), they differ in several key aspects. Here's a detailed comparison to help you make an informed...
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What you should know before booking a safari tour in Africa
At Monkey Adventures, we are proud to share that 97% of all safari tours that we offer in East Africa (Tanzania, Kenya, Uganda) run smoothly without any problems and we are able to meet or exceed client expectations. But even though less likely, given the nature of these tours and the number of variables involved in arranging a safari tour (hotels, vehicles, guides, airlines, parks, road condition...
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Tipping Guidelines for Safaris
Here are our tipping guidelines for the Safari guide. Private safari tour: USD 20-35 per day (from everyone in the vehicle combined) Group safari tour(in Tanzania): USD 10 per day per client. You can tip the amount in USD or in local currency (Kenyan Shillings in Kenya or Tanzanian shillings in Tanzania0 and as with all tours in East Africa, tipping happens only on the last day, after your tour ha...
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How To Book a Safari Tour with Monkey Adventures
Embarking on your dream tour is just a few steps away. In this article, we'll walk you through the step-by-step process of securing your dream tour effortlessly. From choosing the perfect itinerary to finding the ideal accommodations,we'll walk you through the seamless process of reserving your spot on an unforgettable adventure with us! If your are yet to plan out your journey and need help with ...
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Photos of Safari Land Cruiser
Standard Safari Jeep Here are some photos of the standard Safari Land Cruiser we use. It will be a modified Toyota Land Cruiser. The exact jeep and specifications might vary a little from the reference photos shown. Inside the Jeep Charger inside the Safari Jeep...
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Information on Safari Accommodations
Where you stay during your Safari is one of the most important aspects of your tour experience. Hotels available on Safari, especially in/around national parks are quite different from city hotels and we strongly recommend our clients to go through the accommodations Website, Tripadvisor page & pictures to get an idea of the accommodations they will be staying at. Here is some important informatio...
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Guide To Our Safari Accommodation Classification System
When it comes to planning an unforgettable Tanzania safari experience, one crucial aspect that often takes center stage is selecting the right accommodations. For most of the vacations around the world, you might be selecting your lodgings based on the stars conferred to them. However, when it comes to safari accommodations, things work a little differently. Safari hotels in Tanzania and Kenya do...
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Information on Visa for East Africa
We do not arrange visa for any of the countries and clients need to arrange Visa and all requirements for visa by themselves. Below information is to give you a general idea. Due to the constantly changing nature of countries' entry requirements, we suggest you to visit the relevant consular website of the country or countries you are visiting for detailed and up to date visa and health informati...
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Luggage on Safari
Weight While traveling between parks in the landcruiser, your luggage can be stored either in the Landcruiser boot or in the main body/seating area of the vehicle or can be tied at the top of the vehicle. In the boot, 3 medium size (upto 27 inches in height) hard case bags can fit in along with space for some duffel bags. Safari Landcruiser usually has have 7 window seats for clients (if you are...
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Frequently asked Covid-19 related questions in Kenya
The impact of COVID-19 on travel is incontrovertible. We have gathered some commonly asked questions for you below which will assist you in planning your travel in a better way. Do I need a negative COVID-19 certificate to enter the country? Yes, all passengers arriving into Kenya through any point of entry must have a certificate of COVID-19 vaccination. Travelers below the age of eighteen (18) y...
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Recommended items to be packed for a Safari
Finally booked your Safari to Africa? The hard part is done, and now comes the fun part - packing :) Here are our recommended items to be packed for a Safari. The list is comprehesive, so please use your judgement. You don't need everything on this list. Documents Your Tickets, Passport Travel Insurance (Optional) Itinerary Extra cash US Dollars are preferred Many lodges don't accept cards Clot...
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Conservation, Community, Charity
On this page, you can view a a list of projects to which you can contribute to. Monkey Adventures will be donating a part of your booking to one of these projects. You decide which project gets your support. Please let us know if you wish add to the donation as well, and we can combine both contributions (yours and ours), thereby increasing the total support we can provide these well-deserving pro...
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Information on Safari Vehicle
Our purpose-built Safari vehicles allow for excellent game viewing, equipped with pop up roof hatch and large sliding windows. Same vehicles will be used for both game drives and for transfers between parks. Air Conditioning Most safari vehicles have no air-conditioning. During game drives pop roof hatch & windows will be opened. For other drives, windows can be opened to allow for fresh air. Howe...
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Information on Game Drives
Timings In private safaris, game drive hours are reasonably flexible. However, statutory restrictions on park entry/exit times(6:00 AM to 6:00 PM), daily accommodation locations, regulations on game drive durations(6 hours for Ngorongoro crater) etc, mean that game drives are possible within certain timings every day. Start Time There will be some early starts required on some of the days, either ...
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Photos of Safari Van in Kenya
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Categories of Safari Accomodations
Introduction Choosing the perfect accomodation for your Safari is a very challenging task. Around 40% of the cost of your Safari is accomodations. Therefore, having the right safari accomodation is very important as it can make or break your safari. Having said that, the sheer number of options available makes it a very difficult challenge. For example, just in Masai Mara there are over 300 accomo...
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What is a Sundowner?
Sundowners are one of the most unique experiences on the safari after a long day of game drives. Here are a few photos from our customers to give you an idea...
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Safety of Valuables on Safari
While it's rare, thefts do occasionally happen in East Africa, as anywhere else in the World. We request our clients to be always vigilant about their valuables. Please don’t carry any valuables that you don’t need for the safari. Please use the lockers provided in room, reception to store your valuables. You are responsible for your valuables throughout the Journey. Monkey Adventures or its asso...
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