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At Monkey Adventures, we believe that every journey should be as seamless as it is thrilling. Whether you're marveling at the Big Five on a safari, soaking up the sun on pristine beaches, or exploring the rich cultural heritage of Africa, our mission is to ensure that your experience is nothing short of extraordinary. Our Help Center is designed to assist you with every step of your journey. From planning and booking to navigating your adventure and returning home with unforgettable memories, we're here to provide the support and information you need.

Explore Our Help Pages:

  • Booking and Reservations: Everything you need to know about booking your dream tour.
  • Travel Preparations: Tips and guidelines to help you prepare for your trip.
  • On-Tour Support: Assistance for all your needs while on tour.
  • Post-Tour Inquiries: How to share your experiences and provide feedback.
  • Frequently Asked Questions (FAQs): Quick answers to common questions.
  • Contact Us: Ways to get in touch with our dedicated support team.
Thank you for choosing Monkey Adventures for your African adventure. We are here to make your journey memorable and worry-free!

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Tipping Guidelines for Mt. Kilimanjaro Trek
Tipping is customary and highly expected at Kilimanjaro. This might come as a surprise to many, especially if coming from countries and cultures where tipping is not as prevalent or present at all. The amount of tip is also larger than others treks you might have been on perviously. This is because unlike most other treks around the world, trekking on Kilimanjaro requires a big crew. A group of 6 ...
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Where to stay in Moshi?
At Monkey Adventures, we have noticed a growing trend of trekkers booking hotels directly in Moshi. With many hotel booking sites, there are always some great deals on offer. Therefore, we don't include hotel stay in Moshi by default in our tours, but provide it as optional addons. We find this to gives our customers the maximum flexiblity when it comes to accomodation options before and after the...
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What are the essentials required for Mt. Kilimanjaro climb?
Here are the list of essentials required for the Kilimanjaro trek. Most of it can be purchased or rented at Moshi. Renting would cost anywhere between USD 100 to 200 depending on what you are renting. Basics Towel Soap Hand sanitizer Camera Toothbrush Spare batteries for camera, headlamp Face cloth Toilet paper Summit gear (wear on summit night) Gore-Tex, Microtex or K-Tech Trilaminate jacket Gor...
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Photos of Equipment on Kilimanjaro Trek
Although not a technical climb, there is a lot of equipment and gear required to climb Kilimanjaro. Most of it deals with the cold weather and rain. There is no technical climbing equipment required. Here is our list of essential equipment needed - Essential Gear for Kilimanjaro Tent Product Details Name: Peak 3 Person 4 Season Hiking Tent Weight (kg): 4.35 Brand: First Ascent Dimensions: 255cm x...
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Park Fees for Kilimanjaro Trek (2023)
Climbing Mt. Kilimanjaro is one of the most expensive treks in the world. The lowest option starts upwards of USD 1100 per person. And the main reason for this is the park fees charged by the park department - Kilimanjaro National Parks Authority (KINAPA). Considering that the park fees is almost 75% of the trek cost, it's important that we understand what we are paying. In this article, we would ...
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Food Menu for Mt. Kilimanjaro Trek
At Monkey Adventures, we understand the importance of healthy, nutritious and tasty meals while on the trek. Here is a sample of the food you can expect while on the trail. Morning Call Tea, Drinking chocolate, Milo, Coffee, Biscuits, Milk Breakfast Porridge - Oat porridge, Finger millet porridge, Maize porridge, Semolina (sooji) porridge Fruits - Assorted fruit plate, Fruit platter, Selection of ...
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What currencies are accepted for balance payments in Tanzania?
The most common structure for payment for your tour in Tanzania or Kenya is to pay a deposit amount online (30% for Kilimanjaro treks, 30% for Safaris) and the balance in cash. We accept only US Dollars as the currency for the balance payment. We won't be able to accept any other currency for balance payment. The reason is simple. US Dollars is an official currency in Tanzania. And all park fees a...
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Paying the balance amount for your Kilimanjaro trek
Congratulations on booking your Kilimanjaro Trek with Monkey Adventures. We are very excited to be given the opportunity to serve you. Thank you for choosing to trek with us. The most common way to book your Kilimanjaro Trek is to pay a deposit online (30%) and the balance as we get closer to the trek. In this post, we provide information on the various options available for paying your balance am...
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How to pay the deposit?
We can accept deposits through credit cards and debit cards such as Visa, Mastercard or Amex. We also accept bank transfers. Please note that if you are paying deposit via Bank transfer, we can't refund the deposit. We also work with various partners around the world through which you can make the payments as well....
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Why are your prices for Mt. Kilimanjaro trek so low?
The simple answer to this is that we have much larger number of trekkers climbing with us compared to others. Let's now delve into a detailed explanation. There is nothing missing from the service and there are no hidden charges. While other companies plan to take 100 to 200 trekkers every year to Mt. Kilimanjaro, we plan to take 1000+ trekkers. This order of magnitude difference let's us reduce o...
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How to get to Moshi?
By flight - Kilimanjaro Airport (JRO) From Arusha - By car. The drive takes 2 hours From Dar - Fly to Moshi or Arusha. By road takes around 10 hours. You can take a bus or a taxi From Nairobi - There is bus service between Nairobi and Moshi. You can also fly from Nairobi to Moshi...
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When does the trek start?
All our climbs start at 8am. So you would need to be in Moshi latest by 6am. This is because we need time to fill up the paperwork, and for the trek briefing as well as rent the gear....
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How many days of trekking should I choose?
Our advice is always choose the highest number of days limited only by your budget and schedule. The main reason for not summiting Mt. Kilimanjaro is AMS (Altitude Mountain Sickness). The best way to prevent AMS is to spend more time acclimatising. Which means to spend as much time as possible on the mountain and above 2500 meters. Every route on Kilimanjaro has variants depending on the number of...
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Vegetarian Menu on Kilimanjaro
We have many trekkers who are vegetarian and our cooks are well trained to handle this requirement. You are free to meet our cook during the briefing session to discuss and setup a menu which meets are your criteria. Here are some sample dishes: Vegetable soup and bread Pumpkin soup Cucumber soup Liks soup Vegetable Salad Mushroom Vegetables Fried potatoes with vegetable sauce Chips Rice Fruits Te...
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How much weight can the porters carry?
You can give one bag of 15kgs to the porter. We prefer if you give us a duffel bag....
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Vegan Menu
We have many trekkers who are Vegan and our cooks are well trained to handle this requirement. You are free to meet our cook during the briefing session to discuss and setup a menu which meets are your criteria. Here are some sample dishes: Vegetable soup and bread Pumpkin soup Cucumber soup Liks soup Vegetable Salad Sweet potatoes soup Carrot soup Mushroom Vegetables Fried potatoes with vegetable...
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Briefing before Kilimanjaro Trek
Briefing is an important component of your trekking exeprience with Monkey Adventures. This is when you will meet your guide and our manager. We will be going through the basics on what to expect over the next few days. It's also an oppurtunity for us to discuss and understand your expectations from the trek are. Please feel free to share what you are looking to get out of this experience. When d...
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Safety of Valuables on Kilimanjaro
While it's rare, thefts do occasionally happen in East Africa, as anywhere else in the World. We request our clients to be always vigilant about their valuables. Please carry all valuables with you at all times. We recommend carrying all valuables in your day pack only, and to keep it with you in person at all times. Please do not leave the valuables in your tent at any point in time, even when go...
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